Returns and exchanges

  • What is a silicone heating mat for food?

    A silicone heating mat is a versatile kitchen tool designed to keep your food warm. It features a silicone surface that provides even heat distribution and is often equipped with adjustable temperature controls for precise warming.

  • How does the silicone heating mat work?

    The mat uses embedded heating elements to generate heat, which is distributed evenly across the silicone surface. You can adjust the temperature using the control panel to keep your food at the desired warmth.

  • Is the silicone heating mat safe to use?

    Yes, our silicone heating mat is designed with safety in mind. It is made from heat-resistant, food-grade silicone that is free from harmful chemicals. It also includes safety features like overheat protection to ensure safe usage.

  • Can I use the heating mat for cooking?

    While the primary purpose of the silicone heating mat is to keep food warm or defrost items, it can also be used to cook small meals. However, it is not a replacement for a conventional stove or oven.

  • How do I clean the silicone heating mat?

    The mat’s silicone surface is easy to clean. Simply wipe it down with a damp cloth or sponge. For deeper cleaning, you can use mild soap and water. Avoid submerging the control panel in water.

Shopping information

  • What temperature range does the heating mat offer?

    Our silicone heating mat provides a wide temperature range, typically from 30°C to 90°C (86°F to 194°F), allowing you to adjust the heat according to your specific needs.

  • Is the heating mat portable?

    Yes, the silicone heating mat is lightweight and portable, making it easy to move and use in different settings, such as home kitchens, offices, or even during travel.

  • How long does it take for the mat to heat up?

    The mat features fast heating technology and typically reaches the desired temperature within a few minutes, depending on the selected heat level.

  • Can I use the heating mat with any type of dish?

    The silicone heating mat is compatible with most types of cookware and dishes. However, it’s best to avoid using it with items that have direct contact with open flames or very high heat

  • What is the warranty on the silicone heating mat?

    Our silicone heating mat comes with a standard one-year warranty. This warranty covers defects in materials and workmanship. For detailed information on warranty terms and conditions, please refer to our warranty policy on the website or contact customer support.

Ask us anything
  • +1 444 307 00 00

  • support@caliteg.com